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FAQ

Shipping

Can I order something from another country?

Yes, we ship worldwide...

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What is the delivery time?

All packages are shipped from our location...

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How can I track my order?

You can track your package using the link...

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Can I have my order delivered to another address?

Did you enter the wrong address or...

 

Can I have my order picked up at a collection point?

You can pick up your package at our YESFIT sports facility....

Unboxing

I have received an item that I did not order.

We apologize if we sent you an item that you did not order!..

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Are you missing an item with your order?

It is best to contact our customer service, we will be happy...

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Did you receive a damaged package?

If an item is defective, we would like to ask you to contact us...

My Order

Explanation ordering process

After you have found an article to your liking...

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I have not received a confirmation email?

It may take a few minutes before you receive the...

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How can I cancel my order?

You ordered the wrong item or do you want a different product? Don't worry..

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How do I get a copy of my invoice?

You can download a copy of your invoice for your...

Return

How do I return an item?

Unworn items can be returned to us free of charge within 30 days...

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Refund

Processing of a return can take up to 10 days...

My Account

Register with YESFIT

Click here to register as a customer at YESFIT...

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Forgot your password?

Have you forgotten your password?

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How do I change my address?

You can add or change addresses in your account...

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How do I unsubscribe from the newsletter?

You can unsubscribe from the newsletter via the link in the email...

Prefer to contact us directly?

Choose how you want to get in touch...

Callback request

Within 24 hours

- workdays from 09.00 - 18.00 -

Send an email

Within 12 hours

- workdays from 09.00 - 18.00 -

Whatsapp

Within 1 hour

- workdays from 09.00 - 18.00 -

Contact
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